Differentiate Your Property with Exceptional Service
Ensure the safety and delivery of exceptional guest experiences by connecting your workforce with seamless unified work group communications.
今天, 比以往任何时候都多, instant voice communication is the key to delivering a quality customer experience. Instant voice communication creates efficiencies that speed response times and improve operations. 此外，它还提高了工人和客人的安全. That’s why two-way radios are by far the most popular form of voice communication for hospitality workers, surpassing all other forms of communications combined — including smartphones, 固定电话和互联网或IP语音.
零售 companies continue a steady transition to digital two-way radios, with over one-third of respondents already making the digital leap. When combined with users who are using a mix of both analog and digital radios, the majority of hospitality workers are using digital radio in some capacity.
It’s clear that hospitality companies recognize the importance of migrating from analog to digital two-way radios. 晶莹剔透的力量, 实时通信 - enhanced by nationwide push-to-talk LTE functionality and intelligence-driven applications - means digital radios offer a new competitive edge as well as a modern platform able to support future advances in communications technology.
MOTOTRBO digital two-way radios unify your staff and fleet with instant, 永远可用的通信, 无论他们去哪里. 紧急情况发生时, from elevator is not functioning to a shuttle driver issue, 双向无线电直接和即时地连接员工. You are no longer subject to cellular overcrowding during inclement weather or an emergency. It’s one of several key advantages of MOTOTRBO radios over cell phones.
MOTOTRBO将语音和数据无缝集成, 具有易于使用的增强功能, 包括集成蓝牙®4.0, wi - fi®集成, GPS定位跟踪, text messaging and Intelligent Audio that automatically adjusts volume to the environment.
In hospitality and retail, timing is everything - but precision matters just as much. With so many moving parts and factors to consider in providing the ultimate guest experience, employees need more than just voice-to-voice communications. They need actionable intelligence and team-specific applications that help automate tasks and streamline processes. Intelligence-driven applications help improve productivity, 提供效率, 并加强所有团队之间的沟通.
A few of the most popular applications we deploys for hospitality include:
Maintaining customer satisfaction and ensuring safety for guests and workers—all while running a profitable, 高效的酒店业需要即时, 实时通信. The WAVE PTX™一键通服务 from 皇冠信用盘 Solutions makes it all possible, 让你即时沟通, 没有边界, 带着更多的智慧和自信. 它将所有团队联合在一个网络下, 允许总经理, 客人服务, 维护, 安全, and other integral teams to stay connected through the radio system without having to use multiple devices.
WAVE PTX将PTT扩展到智能手机, 笔记本电脑, 平板电脑, 和电脑, 这样员工就能随时了解情况并保持联系, 改变客人体验, 将客户满意度放在首位, 提高整个运营的效率, 并确保安全.
Ensuring the safety and 安全 of guests and workers is a fundamental duty for any successful hospitality business. 这也是要求最高的工作之一, requiring constant vigilance and heightened situational awareness. 在最近的一项全国性调查中, workers cited video surveillance as the number one 安全 capability used at their place of work, 有四分之三的受访者在使用它. 然而, a mere 8% can leverage video analytics to access vital intelligence from their surveillance videos. This represents both a major pitfall and a golden opportunity for hospitality organizations, especially as new technological advancements are revolutionizing video 安全, providing greater insight and visibility with far less hassle and effort. Video analytics can increase safety while also allowing staff to focus more time and effort on direct customer needs.
Your video solutions should seamlessly integrate into your existing operations and technology solutions. Avigilon’s end-to-end HD video solutions do just that, providing built-in intelligence that makes it simpler and easier to focus on what’s important - your customers. Avigilon enables 安全 professionals to quickly and efficiently search through vast amounts of footage, freeing up the time it would take to watch hours of tape. Deep 安全 provides an extra layer of protection for your data. 而且Avigilon的用户友好, intuitive platform makes migration and implementation a breeze, 同时提供了性价比高的, 强大的, and intelligent technology solution to enhance 安全 and ensure guest safety.
Ally streamlines 安全 operations with an integrated, cloud-based platform. 通过易用性和即时访问, 艾丽把你的小队和所有事件联系起来, dispatch and analytics information with the devices you use today.
- 易于使用. 易于访问.
The Ally solution also supports integration with WAVE Push-to-Talk, enabling your 安全 team to communicate with their teams and other personnel directly from the application. Ally’s Intuitive Incident Management Solution allows you stop a problem before it starts.